How strong are the nails?
Our nails are made with hard gel base, gel polishes for design and color and resin is used to apply Swarovski Crystals in the sets that use crystals. Some of the sets have acrylic designs (it will be noted in the description if acrylic was used to create a deign on the nails).
How long does it take for the order to be shipped?
1-2 weeks estimated. THIS IS JUST AN ESTIMATE. We do not guarantee that your order will be shipped within this time frame. This is due to the amount of orders and all orders are handmade to order. Orders are made in the order received. I work very hard to get orders out sooner than later. I am one person so please bear with me.
Do you accept exchanges or offer refunds?
Please note due to the nature of the products and sanitary reasons ALL SALES ARE FINAL.
*Please note that processing time is for creation time of hand making your order. SHIPPING TIME CHOSE AT CHECKOUT IS HOW MANY DAYS IT IS IN TRANSIT; CHOOSING A FASTER SHIPPING TIME WILL NOT SPEED UP PROCESSING TIME. How fast you receive your order once we have shipped it out depends on the shipping fee you pay at checkout. Please double check your address. LILYNA SHOP is not responsible for lost or returned packages. If packages are returned for address error there will be a reshipping fee.
LILYNA SHOP not responsible for misunderstanding of processing time and shipping times.
Once your shipping label is created and package is dropped off it is now in the control of USPS.
Once you receive a tracking number for your order please allow 24-48 hours for the scans to appear and update on the website.
LILYNA SHOP is not responsible for delays caused by USPS.
Worldwide Shipping using USPS services. I cannot be held liable for any lost, stolen, or damaged packages due to USPS. LILYNA SHOP is not responsible for any lost or stolen goods due to customs. We are not liable of withholding any custom fees you may experienced. We are not responsible of any delays due to customs.